Privacy Policy

1. Information We Collect

When you register for an account, deposit funds, place bets, or contact sisx6 support, we may collect the following categories of personal information:

• Identity data: full name, date of birth, nationality, and government-issued ID details required for account verification.
• Contact data: email address, phone number, and residential address (city-level is sufficient for most users in Bangladesh).
• Financial data: payment method details associated with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard transactions in BDT. We do not store full card numbers.
• Technical data: IP address, browser type, device model, operating system, session timestamps, and geo-location data at city level.
• Behavioral data: pages visited, games played (cricket betting, live casino, slots, crash games), wager amounts, session durations, and click-path logs.

We collect only the minimum information necessary for each purpose described in this policy. Where possible, we use anonymised or pseudonymised data to limit exposure of personally identifiable information.

2. How We Use Your Information

The personal data we collect is used strictly for the following legitimate purposes:

• Account management: creating and maintaining your sisx6 account, verifying your identity and age (21+ only), and processing deposits and withdrawals in BDT.
• Service delivery: enabling cricket betting, live casino, slots, and other gaming experiences on the sisx6 platform.
• Security and fraud prevention: monitoring for suspicious activity, verifying the legitimacy of transactions, and protecting all players on the platform.
• Responsible gaming compliance: applying deposit limits, self-exclusion requests, and activity monitoring to protect vulnerable players. Players aged under 21 are strictly prohibited.
• Customer support: responding to your queries, complaints, and account-related requests in a timely and helpful manner.
• Marketing communications: sending you promotional offers, bonus alerts, and tournament notifications — only where you have given explicit consent to receive them.

We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. We do not build profiling systems for any purpose beyond responsible gaming monitoring.

3. Payment Data & BDT Transactions

sisx6 supports deposits and withdrawals in Bangladeshi Taka (BDT) through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All payment processing is handled by PCI-DSS compliant third-party payment processors. We do not store raw card numbers, CVV codes, or full mobile banking PINs on our servers.

Transaction records — including deposit amounts, withdrawal requests, and bonus redemptions — are retained for the period required to comply with financial audit obligations. These records are accessible only to authorised sisx6 personnel and relevant payment service providers on a strict need-to-know basis.

4. Data Sharing & Disclosure

sisx6 does not sell, rent, or trade your personal information. We may share it only in the following strictly limited circumstances:

• Trusted service providers: payment processors, identity-verification providers, hosting and infrastructure partners who are contractually bound to process data only on our instructions and to the same security standard.
• Legal and regulatory obligations: where we are required by applicable law, court order, or government authority to disclose information, we will comply and will notify you where legally permissible.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may transfer to the successor entity, subject to equivalent privacy protections.

We require all third-party processors to implement adequate technical and organisational security measures equivalent to or exceeding those described in this policy. We do not permit any third party to use your data for their own marketing purposes.

5. Cookies & Tracking Technologies

sisx6 uses cookies and similar tracking technologies (local storage, session tokens) to operate the platform, remember your preferences, maintain your login session, and analyse how players interact with our games and content. Cookies are small data files stored on your device by your browser.

You can control cookie behaviour through your browser settings. Disabling certain cookies may affect the functionality of the sisx6 platform — for example, you may need to log in again on each visit if session cookies are blocked. We do not use third-party advertising networks to track your activity across other websites.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected. In practice, this means: active account data is held for the duration of your account; transaction and financial records are retained for a minimum of five years to meet financial audit obligations; and technical logs (IP addresses, session data) are typically purged after 12 months unless a specific security investigation requires longer retention.

When your account is closed, we will delete or anonymise your personal data within 90 days, except where retention is mandated by law or needed to resolve an outstanding dispute. You may request early deletion of certain data categories by contacting our support team.

7. Your Rights

As a player on sisx6, you have the following rights in relation to your personal data:

• Right of access: you may request a copy of all personal data we hold about you, free of charge, within 30 days of your request.
• Right of rectification: you may request correction of any inaccurate or incomplete personal data we hold, such as an outdated email address or phone number.
• Right of erasure: subject to legal retention requirements, you may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to withdraw consent: where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact our support team at [email protected] with your account details and a description of your request. We aim to respond to all privacy rights requests within 30 calendar days.

8. Security Measures

sisx6 maintains a multi-layered security architecture to protect your personal data. We use 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, role-based access controls limiting which staff can view personal data, and regular third-party penetration testing to identify and remediate vulnerabilities. Our systems are hosted in data centres with physical security controls, redundant power, and ISO-27001-aligned operational procedures.

While we take all reasonable precautions, no online system can guarantee absolute security. If you suspect your account has been compromised, please contact us immediately at [email protected]. We have an incident response procedure in place to contain any breach, notify affected users, and remediate the vulnerability as quickly as possible.

9. Third-Party Links

The sisx6 website does not contain links to external third-party websites. If future integrations or promotional partnerships result in external links being added, those third-party sites will have their own privacy policies and sisx6 accepts no responsibility for how those sites collect or use your data. We recommend reviewing the privacy policy of any third-party service you choose to engage with.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and — where the change is significant — provide a prominent notice within the sisx6 platform or via the email address registered to your account.

Your continued use of sisx6 after any posted update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated terms, you should discontinue use of the platform and contact us toclose your account.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way sisx6 handles your personal data, please contact our dedicated privacy support team. We are committed to resolving all privacy-related enquiries promptly and transparently.

You can reach us by email at [email protected]. Our support team operates seven days a week and aims to respond to all privacy enquiries within 48 hours. For urgent security matters, please indicate "URGENT PRIVACY" in your message subject so we can prioritise your request.

12. Age Restriction & Minors

sisx6 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. During the registration process, all users are required to confirm that they meet the minimum age requirement, and we reserve the right to request documentary proof of age at any time. If we discover that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account.

Parents and guardians are encouraged to use device-level parental controls and browser filters to prevent minors from accessing online gaming platforms. If you believe a minor has registered on sisx6 using false information, please notify us immediately at [email protected] and we will investigate and act without delay.